Sales is a Noble Profession

In a small Tokyo sales office of a Kansai-based company, the sales manager in charge habitually turns away sales people from other companies who call unannounced as a matter of course. It doesn’t matter what they have to offer or whom they would like to meet. He is uninterested. The office is small enough that […]
When Everyone Cheats

Around a decade ago, the CEO of the Japanese subsidiary of a European building infrastructure and engineering services company told me his business had repeatedly experienced safety failures and accidents. One person had died and others might have in other incidents but fortunately had not. He told me he suspected the cause was the failure […]
[:en]Nine things to Thrive, not just Survive[:ja]生き残るためだけではなく、繁栄するためにすべき9つのこと[:]

[:en]Last week, I held a CEO roundtable in Tokyo for business leaders share and exchange experiences, wisdom, and advice. If you lead a business, below are nine things you ought to be doing now if you want to thrive despite the crisis rather than just survive it.