Sales is a Noble Profession

sales meeting

In a small Tokyo sales office of a Kansai-based company, the sales manager in charge habitually turns away sales people from other companies who call unannounced as a matter of course. It doesn’t matter what they have to offer or whom they would like to meet. He is uninterested. The office is small enough that […]

When Everyone Cheats

Around a decade ago, the CEO of the Japanese subsidiary of a European building infrastructure and engineering services company told me his business had repeatedly experienced safety failures and accidents. One person had died and others might have in other incidents but fortunately had not. He told me he suspected the cause was the failure […]

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