[:en]Make Room For The Atheists[:ja]無神論者のための居場所も必要[:]
[:en] I despise the so-called evangelism that tends to accompany strategic change, particularly when the objective is to persuade people that the strategic direction that the business leaders have chosen is the righteous one to the exclusion of all others.
[:en]Unconscious Hypocrisy[:ja]悪例となる態度を無意識に示してはいないか[:]
[:en]Most hypocrisy is committed unconsciously, and only with the best intentions by otherwise intelligent and capable leaders. A leader creates a corporate culture through his or her behavior, whether consciously or not. That is why unconscious hypocrisy can be such an insidious problem to resolve for those in leadership.
[:en]The Three Freedoms of Engagement[:ja]取り組みを促す３つの自由[:]
[:en]I don’t need to rely on the stock recommendations from prepackaged employee engagement surveys to gauge and improve a staff’s emotional commitment to the business, and neither do you. All I need to do is to gauge the degree of the three freedoms of employee engagement listed below, and that will tell me what I […]
[:en]Conversation with Visa Japan Country Manager Seiji Yasubuchi[:ja]ビザ・ジャパンのカントリーマネージャー、安渕聖司氏から学んだこと[:]
[:en]On April 3rd, I conducted an onstage conversation with Visa Japan Country Manager, Seiji Yasubuchi, at the Tokyo American Club for the American and French Chambers of Commerce in Japan. We had a full house! Here are my takeaways from my discussion with Seiji.
[:en]Who’s Eating Your Lunch?[:ja]この瞬間にもシェアを奪い取られてはいないか[:]
[:en] I can often sell my clients’ businesses better than they can sell themselves. Some have little sense of the magnitude of strategic value they are capable of providing their customers, whereas others have sales staff who rarely communicate such value, much less understand it. As a result, they undercharge their customers or otherwise find […]
Eschew the Putative Best People 「最高の人材」など存在しない
Your company should not have mass appeal as a great place to work, if it is exceptional people you want to attract.
[:en]Sense, Not Sensitivity[:ja]文化に敏感になることではなく、文化センスメイキングが大切[:]
[:en]The greatest impediment to success in international business is cultural sensitivity. Yes, that’s right. Now take a moment to vent your outrage if you need to, and bear with me. It is not cultural sensitivity but rather cultural sense-making that you want, and these are not the same thing. Don’t get me wrong. I am […]
[:en]Fire Your Distributor and Thrive[:ja]小売店をクビにすることでビジネスを伸ばす[:]
[:en]A number of CEOs hesitate to go direct even though their distributor relationships have outlived their value. However, there is absolutely no reason to avoid bypassing your distributor no matter what you may have been told.
Mitsubishi vs. Japanese Culture
[:en] In light of the recent Mitsubishi scandal, Bloomberg invited me back to discuss Japanese corporate culture and whether or not Japan is to blame for the recent scandal. You can watch our discussion in the video above. If you’d prefer to read this interview, the following transcript has been provided by Bloomberg:
[:en]Conversation with Barilla Japan CEO [:ja]バリラジャパンCEOアントニー・ストリアネーゼから学んだこと[:]
[:en]I conducted an onstage conversation with Barilla Japan CEO, Antony Strianese. Here are my takeaways.
English 
Japanese