Provoke Your People

If you want to achieve dramatic change in mindset and behavior, the fastest way is through provocation. By provocation, I mean deliberately evoking a visceral emotional response in others. There is nothing wrong with provocation if you do it right. It’s just that, as a leader, you ought to be provocative, but never a provocateur—the […]

Master the Matrix

While I sometimes hear CEOs complain about their lack of authority in a matrix organization, the most successful CEOs I know never do. They have all mastered the matrix, wield tremendous authority, and influence their own and the business’s advantage despite the ambiguities inherent to a matrix organization. If you are the CEO of a […]

No One is Indispensable

Hands outstretched with palms up with white sleeves holding generic people.

The success of any business rarely depends on any key manager or executive. It is only the mistaken belief in the indispensability of an executive that masks and suppresses the talent of others. Your leadership bench is often hiding in plain sight.

Adapt the Company to Your Style

The most successful expat CEOs in Japan I know never adapt their leadership style to their company’s culture. They adapt their company’s culture to their leadership style, and there is no reason you cannot do the same in your company in Japan.

Cultivating Boldness

The scarcest resource in a business today is not talent, money, or technical ability, but rather independent thought and the courage to act on it.

Entrepreneurial Spirit of the Employed

A CEO client of mine has been asking his senior executives to be more “entrepreneurial” in their approach to the business, and he is certainly not the first one to do so.

CSR is No Indulgence

I find it disturbing when business leaders choose to use CSR to compensate for ethically questionable business.

Principles Reign Supreme Over Values

A company I know has a stated value of innovation that it parades out in front employees on a regular basis, but rarely, if ever, do any staff or managers innovate anything—including staff in research and development!

Increase Your Attrition

Many companies are struggling to find the qualified people they need, so they resort to retaining the people they have whether qualified or not. They fight to eliminate or at least reduce rates of attrition when it is increased attrition that can do the business the most good. Retention of the best is all that […]

Retain Just the Best

You want to retain just the best in your organization. Why? Retention, per se, is no business objective. It is retaining the best that counts, even in the tightest of labor markets.

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