[:en]Identify Cause. Never Presume. [:ja]大切なのは原因を突き止めること。仮定はすべからず。[:]

[:en] The CEO of a well-known US company in Japan contacted me recently to ask whether I thought flatter organizational structures are better than more hierarchical ones. He learned that vital information from the ranks was not getting to him fast enough and thought that a flatter structure might resolve the problem. He was, in fact, asking the wrong question, because his question presumes cause is organizational structure, whereas it might not be.

Mitsubishi vs. Japanese Culture

[:en] In light of the recent Mitsubishi scandal, Bloomberg invited me back to discuss Japanese corporate culture and whether or not Japan is to blame for the recent scandal. You can watch our discussion in the video above. If you’d prefer to read this interview, the following transcript has been provided by Bloomberg:

[:en]Conversation with BMW Japan CEO[:ja]BMWジャパン代表取締役社長のインタビューから学んだこと[:]

[:en]On September 22nd, I conducted an on-stage conversation with BMW Group Japan CEO Peter Kronschnabl. This event, co-hosted by the American and German Chambers of Commerce, was attended by over one-hundred people on the fifty-first floor of Tokyo’s posh Roppongi Hills Club. While this event was off-the-record, I enumerate nine of my personal takeaways below from the conversation with the insightful, innovative and consummate international business leader, Peter Kronschnabl.

[:en]Big Consequences of Tolerating Small Infractions[:ja]たとえ小さくとも、違反は大きな影響を及ぼすもの[:]

[:en] Illicit and unethical behavior should never be tolerated, even if the impact is small. For example, if a manager is padding company expenses for personal gain, you really have no choice but to fire the manager, even if it is for less than a few hundred dollars per year. That can be a hard decision to make when the manager’s performance is high, such as a top salesperson, but it is the right decision. It is a matter of judgement and leadership of the manager rather than a cost-benefit analysis of the infraction.

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