あるテクノロジー企業のCEOから、最近こんな話を聞いた。頭から離れない話だ。
His company was facing a crisis. Supply chain constraints — driven in large part by the AI-fueled explosion in chip demand — had caused component prices to triple. In some cases, product simply wasn’t available at any price.
The problem was that his company had signed contracts with customers. Fixed prices. Delivery timelines. Penalty clauses for non-delivery. And now the entire basis of those contracts had been invalidated by the market.
本社から指示が下った。顧客のもとへ行き、値上げを強行せよ。契約書は契約書である。しかしビジネスは利益を守らなければならない。
He spent a Friday running his entire team through role-played negotiation scenarios. Confrontational. Uncomfortable. Preparing for the worst. He went home that weekend and felt sick about it. Not because it was hard. Because it was wrong.
Leadership is often the loneliest job in the world…