Blog

leader and decision

Benevolent Dictatorship

Understanding the rationale for change alone when accountability is lacking is never enough. As leader, you will find yourself having to do the work of your staff

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Do the Right Thing

A CEO client of mine lamented a crisis. Union members were protesting vocally in front of one of the business’s retail stores, and a concomitant

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car dealership

The Post-Distributor Age

We are living in a post-distributor age. Gone are the days of cajoling distributors in representing your products to customers—often poorly. The best businesses of

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When Everyone Cheats

Around a decade ago, the CEO of the Japanese subsidiary of a European building infrastructure and engineering services company told me his business had repeatedly

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