Below are my list of the top twenty-one practices that accelerate your success as a leader based on the most successful business leaders I know.
- Action first, buy-in later.
- Screening CVs for key roles oneself, as opposed to having HR make the first cut.
- Praising publicly and criticizing privately.
- Taking the lead in strategy development, and never delegating or outsourcing to others.
- Never tolerating or forgiving illegal or unethical behavior of any kind, even when the impact is small.
- Firing non-performing managers without fear of impact on client relationships.
- Devoting the most time and effort in cultivating the excellent as opposed to shoring up the mediocre.
- Cutting non-strategic business even though it is profitable, over objections from staff.
- Abandoning ethically questionable business rather than using CSR to compensate for it.
- Expanding into overseas markets because of greater returns and selling power rather than expanding only because the business has excess capacity.
- Developing a network of peers for candid and confidential advice.
- Taking the lead in corporate culture development and maintenance, as opposed to entrusting the task to HR.
- Treating failure as learning rather than something to be avoided at all costs.
- Rewarding the right behaviors and not just results.
- Expressing pride and confidence in one’s ability to provide value to others is a moral imperative, rather than remaining silent for fear of being viewed as arrogant.
- Seeking professional help when suffering from depression, as one would with any other health issue.
- Never citing the economy or politics as an excuse for not growing the business aggressively.
- Increasing investment in organizational development, R&D and marketing when financial performance is lower than desired, rather than trying to cut costs and save money.
- Never cutting staff only to boost immediate financial results.
- Taking time to recharge and take care of oneself rather than working obsessively, mistakenly thinking it’s required to be optimally productive.
- Always presuming the best intentions in others by default until proven otherwise.
Have a question? Ask me. Have some other best practices to add? Tell me.