[:en]Successful Change – Navigating the Transition Part 1 of 2[:]

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Steven explains how his most successful clients achieve a successful transition. The first phase, letting go of the old, should include:

Selling the problem rather than the solution
Clarity about what will be let go and what will not
Openness with information
Not denigrating the past
Giving time for people to grieve their losses
Understanding who wins and who looses during the change, and compensating the ones that loose

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