CSRは贖宥状とはならない

ビジネスリーダー達が、企業の社会的責任を果たすことで、倫理的に問題があるのではないかと考えられるようなビジネスの埋め合わせをしようとするのを目にすると、不安にさせられます。

一番ビジネスを左右するのは、バリューよりも指針である

ある企業ではイノベーションをそのバリュー(共通価値観)として掲げ、社員にもいつもイノベーションと書いたものが目につくようにしてはありますが、実際には、R&Dのスタッフも含め、誰かがイノベーションを生み出す姿が見られる事は滅多にありません。

離職率を上げること

Many companies are struggling to find the qualified people they need, so they resort to retaining the people they have whether qualified or not. They fight to eliminate or at least reduce rates of attrition when it is increased attrition that can do the business the most good. Retention of the best is all that matters. Recently, the head of a large business unit of a major international company here in Japan told me that the company’s rate of attrition is of no particular concern to him, even though it is higher than industry average.

優秀な人材のみ雇用すること

You want to retain just the best in your organization. Why? Retention, per se, is no business objective. It is retaining the best that counts, even in the tightest of labor markets.

日本問題研究家にはなるべからず

日本の特異さを考えすぎることは実際良くあることで、あなたの将来、キャリアにも影響を及ぼしてしまう可能性もあります。本社の役員たちに日本のユニークさを説明することはお勧めしません。それはディナーパーティーや学生たちとの会話、友人との戦争の思い出話などにはうってつけかもしれませんが、本社役員たちが個人的に日本問題研究に興味がある場合を除き、専門家が扱うべきことです。一般の役員であれば、そのような会話にイラつきを感じ、退屈なものと感じると思います。

あなたの最大の敵は

Businesses can be their own worst enemies when business process supplants business thinking. The CEO of a large industrial American company in Japan told me of difficulties he faces in buying from a division of a large Japanese industrial company, not because of a lack of will to sell on their part, but rather unnecessary and burdensome bureaucratic processes that were designed to meet Japanese government procurement requirements, the division’s primary customer. Quality control processes at the Japanese seller company were impractical and far beyond what the American company required, while lead-times and costs were excessive. Adherence to process, no matter how inappropriate, dominated thinking.

自分の決める戦略

Man holding strategy arrow

The best military strategists always choose the terrain on which they will do battle, rather than allowing the enemy to choose for them. So, in business, why would you possibly allow others to define the topography of your business environment instead of choosing the topography yourself? Yet, that is often precisely what business people do.

jaJapanese