CSRは贖宥状とはならない
ビジネスリーダー達が、企業の社会的責任を果たすことで、倫理的に問題があるのではないかと考えられるようなビジネスの埋め合わせをしようとするのを目にすると、不安にさせられます。
離職率を上げること
Many companies are struggling to find the qualified people they need, so they resort to retaining the people they have whether qualified or not. They fight to eliminate or at least reduce rates of attrition when it is increased attrition that can do the business the most good. Retention of the best is all that matters. Recently, the head of a large business unit of a major international company here in Japan told me that the company’s rate of attrition is of no particular concern to him, even though it is higher than industry average.
優秀な人材のみ雇用すること
You want to retain just the best in your organization. Why? Retention, per se, is no business objective. It is retaining the best that counts, even in the tightest of labor markets.
あなたの最大の敵は
Businesses can be their own worst enemies when business process supplants business thinking. The CEO of a large industrial American company in Japan told me of difficulties he faces in buying from a division of a large Japanese industrial company, not because of a lack of will to sell on their part, but rather unnecessary and burdensome bureaucratic processes that were designed to meet Japanese government procurement requirements, the division’s primary customer. Quality control processes at the Japanese seller company were impractical and far beyond what the American company required, while lead-times and costs were excessive. Adherence to process, no matter how inappropriate, dominated thinking.
優しい独裁者
Understanding the rationale for change alone when accountability is lacking is never enough. As leader, you will find yourself having to do the work of your staff in their stead. By accountability, I mean a leader ensures there are rewards for the right behaviors and good results, and penalties if there are not.
劇的な戦略的変革において知っておくべきこと
組織において劇的、戦略的な変革を実行すれば、それに対する懸念、反対意見や疑問を表明する社員が出てくるのは普通のことです。では、そのような状態になることを十分承知の上でその変革を導く最良の方法は何でしょうか。これは私もCEOの方々からよく受ける質問ですので、私の答えをいくつかここで紹介します。
人間の能力から得られるもの
ビジネスにおいて使われている人工知能や専門のシステムが組織の機能を向上させてくれることは可能ではありますが、それがどのような内容を宣伝していようとも、絶対の効果があるものではありませんし、組織の知識レベルを低下させてしまうこともあります。
自分の決める戦略
The best military strategists always choose the terrain on which they will do battle, rather than allowing the enemy to choose for them. So, in business, why would you possibly allow others to define the topography of your business environment instead of choosing the topography yourself? Yet, that is often precisely what business people do.
[:en]Change First, Culture Later[:ja]まず変化に取り組んでから、企業文化を見直すこと[:]
[:en]If you are a leader seeking rapid change in your company, forget about culture. Culture will take care of itself. Focus on new ways of doing things. The genesis of a new culture results from a change in behavior, not the other way around. Change the way people do things. Culture change follows as a result.
[:en]When Risk Aversion is Personal[:ja]個人的な理由からのリスク回避[:]
[:en] There is nothing wrong with risk aversion. It is only aversion to reasonable business risk that is a problem. When a business leader complains of excessive risk aversion in his staff, the underlying concerns are frequently personal.
Japanese 
English