[:en]Culture Change Manifesto[:ja]企業改革宣言[:]

[:en]I define culture as norms of behaviors based on shared beliefs. When a leader says he or she wants to change the culture of his or her company, the ultimate goal is always to change norms of behaviors. If I want to understand the culture of a company, all I need to do is observe which behaviors are encouraged and rewarded, which are discouraged and penalized, and which are the behaviors to which people are indifferent. I can understand the beliefs that drive those behaviors by asking questions.

[:en]Change Discipline, Not Management[:]

[:en]The currency of discipline is choice, and that choice is yours to make. Change management is ostensibly a practice to help people in an organization make a transition as a result of a disruptive organization change. However, disruption need not be disruptive if disruption is part of your discipline.

[:en]Identify Cause. Never Presume. [:ja]大切なのは原因を突き止めること。仮定はすべからず。[:]

[:en] The CEO of a well-known US company in Japan contacted me recently to ask whether I thought flatter organizational structures are better than more hierarchical ones. He learned that vital information from the ranks was not getting to him fast enough and thought that a flatter structure might resolve the problem. He was, in fact, asking the wrong question, because his question presumes cause is organizational structure, whereas it might not be.

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