「モチベーション」は過大評価されている
[:en]When a CEO asks me how to better motivate his or her employees to change, the focus is on the wrong thing. Motivation can get a person started, but only discipline can see him or her through to an outcome.
自分の決める戦略
The best military strategists always choose the terrain on which they will do battle, rather than allowing the enemy to choose for them. So, in business, why would you possibly allow others to define the topography of your business environment instead of choosing the topography yourself? Yet, that is often precisely what business people do.
[:en]Authority Isn’t Empowerment[:ja]権限とエンパワーメントとは同義語ではない[:]
[:en]Empowerment is like breathing. We all recognize its need but we’re rarely aware of it until something is wrong. Passivity in business is the most common symptom of lack of empowerment.
[:en]Empathy Trumps Projection[:ja]投影ではなく共感をすること[:]
[:en]Projection and empathy are not the same thing, but they are often confused. Empathy is the ability to understand how someone is thinking, whereas projection is presuming a person thinks like you. Be careful not to project when it is empathy that you intend.
[:en]Change First, Culture Later[:ja]まず変化に取り組んでから、企業文化を見直すこと[:]
[:en]If you are a leader seeking rapid change in your company, forget about culture. Culture will take care of itself. Focus on new ways of doing things. The genesis of a new culture results from a change in behavior, not the other way around. Change the way people do things. Culture change follows as a result.
[:en]No Pain Points, No Problems[:ja]問題を抱えない顧客へのアプローチ[:]
[:en]What if your prospects and clients have no pain points and no problems? Presumption of damage is never a good way to start a relationship with anyone, whether in business or otherwise. Not long ago, I was working with a sales team to help improve their capability to ask questions when meeting with prospects. Without fail, during role plays when I played the customer, each one asked me variations of “Do you have any particular problems?” When I responded, “No, we don’t have any particular problems,” each salesperson was flustered and did not know how to respond. Each one, after a few awkward exchanges, simply withdrew and promised to call again […]
[:en]No Executive Boneyard[:ja]ビジネスで変革を起こすリーダーの習慣[:]
[:en]There IS such a thing as an executive boneyard for those who do not succeed in making a change in business. But that doesn’t mean your bones have to go into it. Even the most obstinate organizations in Japan can be changed — if you do things right. In this video, I share some of the behaviors that I see in the most successful CEOs who have successfully changed the companies in Japan for the better. [:ja]日本の企業において変革を起こすことに失敗してしまう駐在CEOの方々が多くいらっしゃることは事実です。しかし、だからといってあなたの変革の試みも失敗に終わるかもしれないなどと考える必要はありません。極端に頭が固いと思われているような日本の企業であっても、正しい方法で実行すれば、改革は可能なのです。 今回のビデオでは、日本の企業で改革に成功したCEOの方々の間に見られる共通点をいくつかシェアさせて頂きます。 [:]
[:en]The Six Behaviors of Peak Performance[:ja]ピーク・パフォーマンスのための６つの習慣[:]
[:en]As I boarded a Japan Airlines international first class not long ago, a flight attendant at the entrance to the aircraft greeted me in Japanese with, “Doctor Bleistein! We’ve been expecting you!” rather than the typical, “Welcome aboard, sir!” in English. Not only did she know my name, but but also that my title is “Doctor” and presumed correctly that I speak Japanese, when typically the presumption would be that I don’t. After the flight leveled off, I got out of my seat and approached her to ask how she knew all this about me. The flight attendant explained that she Googles all first class passengers on the manifest ahead […]
[:en]Make Your Own ‘New Normal'[:ja]「ニュー・ノーマル」は自分で創り出せ[:]
[:en] The so-called ‘new normal’ is something you make, not something you predict, and if you lead a business, you should be deciding what should be your ‘new normal.’ Let me tell you three aspect of ‘normal’ that I think should become yours.
[:en]Three things I have learned[:ja]私が学んだ３つの事[:]
[:en]Today, I’d like to share the three things I have learned. Watch this video and learn what they are. [:ja]コロナウィルスの現状の中、私が学んだ３つの事をシェアしたいと思います。 [:]
Japanese 
English